PLEASE READ CAREFULLY

What is Ready to Ship (RTS) ?

Ready to Ship (RTS) means your hair is already in stock and prepared, so it does not require full processing time.

RTS orders are shipped out faster because the hair is already on hand, it just needs final quality checks and packaging before being sent to you.

RTS Processing Time:

3–5 business days

Please Note:

Even though RTS orders are quicker, each bundle is still carefully inspected to ensure you receive the quality Bribeautyland is known for.

When will my order be processed?

Orders are processed within 5–10 business days before shipment. Processing time allows us to prepare, inspect, and package your order to ensure the highest quality.

Business days do not include weekends & holidays*

Please advise that you may not receive any updates on your order while it's being processed. Your tracking information will then be automatically sent via email after your order has been processed

How long does shipping take?

Once your order has been processed, shipping typically takes 3-5 business days depending on your location and selected shipping method.

What is the total delivery time?

Please allow approximately 7–13 business days from the date your order is placed to final delivery.

Do you offer free shipping?

Yes. We offer complimentary shipping on orders over $300. We also occasionally run limited free shipping promotions during special launches and events.

How do preorders work?

Preorder items require additional processing time before shipment. Please allow 10–14 business days for preorder items to be prepared and shipped.

Shipping time begins after preorder processing is complete.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a confirmation email with your tracking information so you can monitor your delivery.

Do you ship internationally?

Yes, we do offer international shipping

Shipping is available to most countries, and the cost + delivery time will automatically show at checkout once you enter your address.

If you don’t see your country available at checkout, let me know and I can check it for you or help you get it added.

When will I get notified for shipping?

Shipping and Tracking information will be shipped after the processing time.

Business days do not include weekends & holidays*

Please advise that you may not receive any updates on your order while it's being processed. Your tracking information will then be automatically sent via email after your order has been processed

What if my package is delayed?

Shipping carriers may occasionally experience delays outside of our control. If your order is delayed, please allow additional transit time and contact us if you need further assistance.

Who do I contact about my order?

For all order questions, shipping concerns, or preorder updates, please contact us through our Contact page or customer support email. We’re happy to help.

Can I cancel or modify my order?

All orders are processed promptly. For this reason, we are unable to guarantee changes or cancellations once an order has been placed.

Who do I contact about my order?

For all order questions, shipping concerns, or preorder updates, please contact us through our Contact page or customer support email. We’re happy to help.

Returns and Refunds

What is your return and refund policy?

At BriBeautyLand, all sales are final.

Due to the nature of our products and for hygiene and quality assurance purposes, we do not offer refunds, returns, or exchanges on any hair purchases.

Each order is carefully inspected prior to shipment to ensure it meets our quality standards.

Can I return or exchange my order?

We do not accept returns or exchanges.

Please review your order carefully before completing your purchase.

When should I contact BriBeautyLand regarding my order?

If you believe there is an issue with your order or you received an incorrect item, please contact us within 48 hours of delivery at Bribeautyland@gmail.com

Any inquiries must be made before the hair has been installed, altered, or used.

Hair must remain in its original, unused condition for any request to be reviewed.